Software-Defined Networks Help Australian Businesses Respond to COVID-19 and Start Digital Transformations

SYDNEY – (COMMERCIAL THREAD) – Australian businesses have stepped up adoption of software-defined networks (SDNs) in response to changes in work and customer behavior caused by the COVID-19 pandemic, according to a new report released today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and consulting firm.

The 2021 ISG Provider Lens ™ Network – Software Defined Solutions and Services for Australia report reveals that companies here are deploying SDN technologies as part of larger digital transformations to increase their agility, flexibility and competitiveness. The pandemic has forced companies to quickly add applications and network resources, especially to enable remote working and address supply chain and logistics challenges, and they are modernizing their networks to make this possible.

“Software-defined networking reduces the complexity and migration risks of digital transformation,” said Lisa Borden, Partner and Director of ISG ANZ. “Australian businesses are finding that SDN technologies and services can both streamline network management and help them drive new technology initiatives.

The massive shift to working from home during the pandemic has forced businesses to move more workloads, especially for video conferencing and unified communications, to distributed networks and cloud-hosted resources, the report says. For some, a greater reliance on the Internet to connect with customers has also increased network demand. To keep pace, IT departments had to rapidly increase network capacity, which prompted them to reexamine their network configurations and security.

It is likely that many of the new employee and customer behaviors that surfaced during the pandemic will continue after the lockdowns are phased out, according to the ISG. Many organizations will continue to support employees working from home and implement hybrid approaches that combine home and office work, leading to a continued increase in reliance on Software Defined Wide Area Networks (SD-WANs). Likewise, as the long-term trend from in-person shopping to online shopping continues, SDN can help businesses respond to customer inquiries quickly and transparently.

Although Australian companies have stepped up SDN deployments during the pandemic, many have made network transformations over the past four years to lay the groundwork for new technologies such as advanced computing, artificial intelligence-based solutions , rapid provisioning of hotspots and based networks, according to ISG. SDN technologies also allow enterprises to manage entire WANs from a single window and enforce policy-based management services with rules based on service level agreements and KPIs.

The 2021 ISG Provider Lens ™ Network – The Software Defined Solutions and Services for Australia report assesses the capabilities of 50 vendors in six quadrants: Managed WAN (SD) Services, SDN Transformation Services (Consulting and Implementation), Equipment Providers and SD-WAN (DIY), Technology and Service Providers (Core – 4G / 5G), Edge Technologies and Services and Enterprise 5G Solutions.

The report names Infosys, Telstra and Wipro as leaders in the six quadrants and Orange Business Services and Tech Mahindra as leaders in five quadrants each. Cisco and HPE Aruba are named leaders in three quadrants and Nexion and NTT in two quadrants each. The report names Cato Networks, Data # 3, Datacom, Dicker Data, IBM, Juniper Networks, Macquarie Telecom, Optus, Tata Communications, Verizon, VMware (Velocloud) and Vocus as leaders in one quadrant each.

Additionally, Apcela, Coevolve, Empired, Lumen, TCS, Versa Networks and Vodafone are named Rising Stars – companies with a “promising portfolio” and “high future potential” as defined by ISG – in one quadrant each. .

The 2021 ISG Provider Lens ™ Network – Software Defined Solutions and Services Report for Australia is available for subscribers or for a one-time purchase on this web page.

About ISG Provider Lens ™ Research

The ISG Provider Lens ™ Quadrant research series is the only service provider assessment of its kind to combine empirical and data-driven research and market analysis with the real-world experience and observations of the advisory team. world of ISG. Companies will find a wealth of in-depth data and market analysis to help them select suitable sourcing partners, while ISG advisors will use the reports to validate their own market knowledge and make recommendations to corporate clients. ISG. The research currently covers providers offering their services around the world, in Europe, as well as in the United States, Germany, Switzerland, United Kingdom, France, the Nordic countries, Brazil and Australia / New Zealand, with additional markets to be added in the future. For more information on ISG Provider Lens research, please visit this webpage.

A complementary research suite, the ISG Provider Lens Archetype reports, provides a unique assessment of suppliers from the perspective of specific types of buyers.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and consulting company. A trusted business partner to more than 700 customers, including more than 75 of the world’s 100 largest companies, ISG is committed to helping businesses, public sector organizations, and service and technology providers achieve operational excellence. and faster growth. The company specializes in digital transformation services including automation, cloud and data analytics; procurement advice; managed governance and risk management services; network operator services; design of strategy and operations; change management; market intelligence and technology research and analysis. Founded in 2006, and headquartered in Stamford, Connecticut, ISG employs more than 1,300 digitally ready professionals operating in more than 20 countries — a global team known for their innovative thinking, market influence, deep industrial and technological expertise. , and its world-class expertise. Industry’s most comprehensive market data-driven research and analysis capabilities. For more information, visit

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