NCC and MNOs need Emetrics to monitor QoS – TechEconomy.ng


Access to broadband services at an affordable price is no longer enough. The quality of connectivity at specific locations is also a factor that Mobile Network Operators (MNOs) must consider when providing services to the Nigerian population.

To maximize investment opportunities, telecom operators need to go beyond just building base stations and erecting the mast. Network quality should be tested to ensure that subscribers are getting the best Internet service.

The Nigeria Communications Commission (NCC) has a huge responsibility to continue to ensure that operators in the sector are constantly pushed to provide more stable network coverage in various locations across the country.

A leading engineering company focused on improving the user experience in mobile broadband wireless communications, Enextgen Wireless, Inc. is at the forefront of delivering a interactive network coverage to check the quality of broadband in multiple locations in Nigeria.

Emetrics

Enextgen Wireless has developed a solution called Emetrics specifically to encourage network operators such as MTN, Airtel, Glo, 9Mobile and others to provide excellent mobile broadband services to their subscribers.

Emetrics Solution

The solution also allows mobile subscribers to view the quality of LTE radio frequency deployment in their locations.

“Our solution enables anyone, including the Nigeria Communications Commission (NCC), to benchmark certain key network quality indicators offered by mobile operators within a geographic area,” said Abibat Dunmoye, Engineering Manager, Enextgen Wireless.

Enextgen Wireless was present at the Nigerian Telecommunications Indigenous Content Expo (NTICE2022) from August 1-2, 2022 at the Landmark Centre, Victoria Island, Lagos to showcase the Emetrics solution to stakeholders.

NCC Executive Vice President, Professor Umar Danbatta; The Minister of Communications and Digital Economy, Professor Isa Pantami, and a few notable stakeholders were at the Enextgen Wireless booth to see the solution.

According to Abibat, the NCC, the industry regulator can adopt the solution and use it for benchmarking and comparison between operators.

​”​What they claim to provide the user, do they provide? So they can use benchmarking and monitor what the consumer is experiencing and understand that our areas that need attention or improvement can be worked on .

Emetrics
The Enextgen Wireless team at the Nigerian Telecommunications Indigenous Content Exhibition at the Landmark Centre, Victoria Island

The solution monitors the signal strength of a particular coverage and can also be used by device manufacturers, fleet operators, small/medium/large businesses, government, industry, market analysts and infrastructure providers.​​

“There are connectivity issues in Nigeria, we know that RF connectivity especially LTE coverage is one of the main sources that people use to access the internet. It is not present everywhere.

“So LTE coverage tends to be bigger, it’s getting into some rural and urban areas. So we have wider coverage and a lot of users are depending on that for their internet connection, because of that they have need continuous monitoring and improvement when necessary.

According to Abibat, even in Lagos, the commercial city of Nigeria, there are service issues with some of the network operators. “We subscribed to a particular network provider and the experience was not encouraging.”

Emetrics

Abibat said it was difficult to make conference calls back then, however, added that one can easily use the solution to check the availability and stability of a particular network when they come to a new one. location.

Enextgen Wireless monitored the LTE deployment in Nigeria and drew the attention of LTE service providers to radio frequency deployment issues that lead to suboptimal quality of service offered.

According to Abibat, in a situation where a failure is detected, Enextgen could provide technical and support services or reliable wireless devices and their antennas and other components.

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