Broadband ISP PlusNet UK confirms FTTP launch later in 2022


Internet service provider Plusnet confirmed to ISPreview.co.uk this week that it will finally launch a new range of packages, which will be based on Openreach’s fiber-to-the-premises (FTTP) powered broadband technology. , at one point “Later this year.” But this is not the first time that the British ISP has promised to launch such products.

Some may have forgotten, but Plusnet – part of the BT Group – was originally one of the very first UK ISPs to trial Openreach’s full fiber service in 2010/11, but those trials ended in 2018 and since then customers have often complained. to be left behind. Indeed, almost every other provider on the same network has since launched their own FTTP packages.

However, the first ray of hope began to shine in February 2021, after Plusnet’s marketing director, Sam Calvert, reported that 2021 was “gonna be a great yearfor the ISP. Sam then predicted both the launch of a new wireless router and full fiber, but only one of them came to fruition. New Hub Two router (based on BT’s venerable Smart Hub 2 kit) launched in October 2021 (here) and will likely be used by a future FTTP plan.

In April 2021, we noted that some of the provider’s support agents informed customers that their FTTP service would finally launch in the summer of 2021 (here), although the ISP later clarified that the new service was to actually be launched”a bit later” than that. The latest update from Plusnet is that it will now launch “laterin 2022. Do what you want with it.

A Plusnet spokesperson told ISPreview.co.uk:

“We are committed to providing our customers with value for money by focusing on reliable broadband and award-winning service. We are excited to bring FTTP to our customers later this year. Full Fiber will provide our customers with a game-changing connection, delivering our fastest speeds, most reliable connection and all at the same great value you expect from Plusnet.

The difficulty for Plusnet, which in the past tended to position itself as BT’s lower-cost sub-brand, may stem from its delicate position between the consumer divisions of BT and EE. The latter two have already launched FTTP packages and have widely embraced convergence with mobile, with EE often seeming to play the role of a lower cost sibling.

As such, it will be interesting to see how Plusnet chooses to position its future FTTP products, as they have none of the convergence options of their larger siblings. Note that many consumers are not interested in convergence and would be happy with a simple broadband-only or broadband-and-phone plan, as long as it was competitively priced.

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